The Front of House Staff Jobs 2026 position at Hunky Dory Fish & Chips

The Front of House Staff Jobs 2026 position at Hunky Dory Fish & Chips, South Melbourne, Victoria is a great opportunity for hospitality professionals who like working in a busy restaurant setting, enjoy teamwork and customer service. It is an hourly (casual) position, with a minimum hourly rate of $33, with flexible working hours, staff lunches, visa sponsorship for eligible candidates and an employee discount.

The position is based in the Hunky Dory South Melbourne store and is for individuals who will be able to help out a friendly and efficient front of house service. The successful candidate will be directly involved with customers, taking orders, processing payments, assisting with food and drink service and supporting the clean and presentable service areas.

The job is especially interesting to those who are thinking about a career in hospitality in Australia as the listing has clearly stated that there are visa opportunities available to those who are eligible. It is important to note that, however, sponsorship doesn’t mean that an applicant will automatically get approved for the visa and is subject to eligibility.

Hunky Dory offers Front of House Staff Jobs 2026

Hunky Dory Fish & Chips is an Australian hospitality brand, whose roots are inspired by near 90 years of fishing traditions in the Greek Islands. It opened in 2004 as a family business and was initially dedicated to providing alternative seafoods (healthier fish and chips) to the traditional fish and chips.

As stated in the job announcement Hunky Dory has 16 shops throughout Melbourne and is still expanding and growing the brand.

The South Melbourne opportunity is therefore not a standalone restaurant, but a part of a growing hospitality business. The employer states that it is an incredible role to be a part of an incredible team, and welcomes those looking to make the next move in the hospitality industry to apply.

Casual role, weekend working and shift working is required. Flexible working hours are also offered as per the employees’ availability, according to the employer.

The duties and responsibilities of the Front of House Staff Jobs 2026 Staff members

One of the first people that guests see as they come into a restaurant is the front of the house employee. Communication, friendliness and reliability are important as FOH staff talk with customers as they interact with them during most parts of their stay.

The successful applicant for these jobs for staff in the Front of House areas will be able to interact with the customer in a friendly and attentive manner. This encompasses greet and support customers and answer professionally queries or requests.

Another important task is to accept orders. Employees should be able to accurately write down orders and process transactions on the POS. The importance of accuracy is that it can impact the customer experience and the kitchen’s operations if it is done incorrectly at the ordering process.

Also assists with food and drink service during periods of high demand. FOH staff will collaborate closely with kitchen staff and other FOH staff to ensure service runs smoothly.

Also required is cleaning. Tables, service areas and restaurant should be clean and presentable all through the shift.

The role of the Customer Service Team is at the heart of the Customer Service

While hospitality careers may be involved in numerous hands-on duties, customer service is among the most crucial functions of this occupation.

The employee will make contact with the customers during their stay. This includes not only being polite, attentive, and professional, but also when the restaurant gets busy.

An ideal customer service representative should understand that while on a customer call, they have to hear the customer’s question before replying.

Those people who have been working before in customer service positions like restaurants, cafes, takeaways, hotels and food industries can make use of this background in showing their suitability for the job.

Those who do not have much experience in the hospitality industry, might have experience in handling customers in a professional way.

Small Task: Work in a Busy Restaurant

Front of House Staff Jobs 2026 involve staff having to work in a high-pressure environment.

Restaurant service can get a little hectic, especially when it’s time to order lunches and dinners, on weekends and during other busy times. Staff are required to receive orders, answer questions, receive payment, provide service and interact with kitchen staff at the same time during these periods.

Good organization and the ability to priorities tasks is required.

It’s also crucial to have a positive attitude. Reliability, teamwork and a positive attitude are particular attributes candidates are expected to have, as noted in the job posting.

Experience Can Help

Experience in hospitality/ customer service welcome.

One year of hospitality experience preferred is also listed on the supplied listing. This can include candidates with roughly 1 year of experience in the restaurant or hospitality industry who can bring a more specific experience to the table.

Offerings of experience may encompass any role in which the individual has interacted with customers and provided food service, such as a waiter, restaurant attendant, café worker, food-service employee, cashier or any other position in contact with customers and providing food service that is relevant.

Applicants should keep their CVs to task and concentrate on their responsibilities that correspond to the role advertised. Examples include working in the customer service, point of sale, serving food, cleaning areas, and working with a kitchen crew.

The wording of the employers seems to suggest that they value practical skills and attitude as much as experience.

Communication Skills Matter

These Front of House Staff Jobs 2026 require a solid communication skillset.

Fewer people realize that front of house employees must be able to clearly communicate with their customers and employees. They need to be able to interpret customer requests and ensure that correct details are communicated to kitchen and FOH team members.

Communication is particularly crucial in relation to questions from customers. Staff should be able to answer simple questions and ask for help when it requires the help of another staff member to answer.

If a customer service job is in their CV, applicants should include a job function that involves communication with customers.

Correct entry of orders

A hands-on skill needed in the job is the capacity to accurately take customer orders, and process the POS transactions.

POS systems play a crucial role in the day-to-day routines of a restaurant, tying food orders to payments and in some cases, to kitchen activities.

It is important for a front of house staff member to be aware of the fact that when ordering they are required to pay attention. Mixing up quantities and missing components or misunderstanding can result in customer dissatisfaction and delay.

If the candidate has previous experience with the POS, then he should indicate it in his applications. Clearly describe if you have experienced a restaurant ordering system, cash register or similar payment system.

Teamwork with the Kitchen

There is no separation of front of house and kitchen as a service.

The successful candidate will collaborate with the kitchen and FOH teams to assure that the service is running smoothly. This will require co-operation, communication and understanding that the different members of the restaurant have different tasks to perform.

A busy shift can involve the kitchen needing to be updated on the front of the house, or the front of the house needing to be provided with information about the kitchen’s availability and/or orders.

A good member of the team communicates effectively, rapidly and accurately while avoiding unnecessary conflict.

Employers place a particular emphasis on good team working skills in their desired candidates’ profile. Candidates should be ready to give instances of situations in which they have successfully collaborated as a team player.

Being able to work shifts or weekends

Candidates interested in these Front of House Staff Jobs 2026 must take into account the working hours.

The advertised job is casual, and requires weekend jobs and shift work. Also the employer states that flexible shifts can be appropriate where employees’ availability allows.

This could be ideal for those who want to be employed on an ad hoc basis and are able to work on a variety of shifts.

At the same time, the candidates should be realistic regarding their availability. In order to run a restaurant successfully, employees must be working during the peak hours, which is evenings and weekends.

As can be seen from the job advertisement, the candidate must be available during the weekdays, evenings, and weekends

RSA Certificate Requirement

There is an RSA Certificate listed on the job post supplied.

In Australia, Responsible Service of Alcohol (RSA) training is a broad term that covers the training principles and practices of Responsible Service of Alcohol. Persons applying for this job should ensure that they know which requirement is relevant to the job and have the necessary certification, if applicable

If you have already had an RSA certificate it should be clearly stated on your CV.

Visa Sponsorship

Amongst the most important features of these Front of House Staff Jobs 2026 is that the employer states that they are willing to sponsor the candidate if they are eligible.

This may render the vacancy more relevant to employees in the hospitality industry who are seeking opportunities to migrate to Australia and are likely to need assistance from their employer.

But potential applicants need to be careful of how they read them. According to the listing, sponsorship is available for those who meet the criteria. This does not imply that all of the international applicants will be accepted for sponsorship.

It is dependent on the nature of the employee, job, eligibility requirements under applicable immigration laws and procedure of the employer.

Candidates are advised to ensure that in the recruitment process, they give accurate details of their current work authorization and immigration status and confirm the arrangements for sponsorship.

Moving to South Melbourne was an excellent decision in this case

South Melbourne, Victoria is the location of the position.

According to the listing provided, it is required of applicants that they can reliably commute to South Melbourne and/or intend to relocate prior to employment.

This is especially for candidates who are residing out of the area. For applicants coming from elsewhere in Australia and/or overseas, it is advisable to arrange your accommodation and transport and consider relocation before taking up the job offer.

International students must also check whether the advertised sponsorship is relevant and if their visa status is relevant, then how does it impact on their ability to work.

The Employer is providing the following

The Front of House Staff Jobs 2026 job postings list some of the benefits and workplace advantages offered.

Employer considers work environment to be fun, friendly and supportive. There can be scope for employees’ learning, development and growth within the business.

It is also suggested that there could be flexible shifts, which could be beneficial to casual workers who have other commitments.

Staff meals are available and it’s also noted that there is a team culture as one of the benefits.

Also employees get an employee discount.

This visa may be sponsored by an employer for those eligible, which may open the opportunity up to those who may require an employer to continue or commence employment in Australia.

The importance of the South Melbourne site

South Melbourne is a tried and tested inner Melbourne suburb, and being employed in this location can give your hospitality staff access to a vibrant inner Melbourne customer base.

For an individual embarking on a hospitality career in Australia, the opportunity to gain hands-on experience in customer service, POS management, food service, teamwork and restaurant standards may be provided by a restaurant that is part of a growing chain.

The role might also help staff to understand the expectations of working in the Australian hospitality industry, including customer service, responsible alcohol service and working cooperatively as part of a team.

Adjusting to working with local ‘ways of doing things’ is an important aspect of international candidates’ integration into a longer-term career in the hospitality industry.

Also Read: Visa Sponsorship Jobs 2026: Complete Guide to Jobs Abroad

A guide on how to prepare your CV

Applicants looking for these Front of House Staff Jobs 2026 should have a concise CV to apply for the job.

Start with your hospitality experience/customer service experience. Specify the employer, position, duration and main duties

If you know what you are talking about when using the POS system, taking orders or accepting payments from customers, make sure to state that.

Your CV should also demonstrate your experience in working in a high pace environment. The hospitality industry is often very busy, and working at a restaurant during a busy time can be a good indicator of how fast and intense the work is within the restaurant industry.

There should be evidence of team working as well. Discuss your interactions with kitchen staff, supervisors or other FOH staff.

Include an RSA Certificate (and other qualifications or certifications) in the qualifications or certifications section.

For international applicants, it is also important to have an accurate indication of their current work-authorisation status. Do not proffer to a person that you have Australian work rights if you don’t.

Instructions for an Interview

If you get called back for an interview, you can expect it to be more jobs and working environment related.

When asked provide accurate information about availability. The position also requires shift work and weekends, employers should be able to hear when you’re able to work.

Also, international candidates should be ready to talk with candor about their visa/employment permission variances.

What Kinds of People Do you Need to do this Job?

Ideal Candidate for these Front of House Staff Jobs 2026 are those who are customer friendly, would not mind taking up activities during the shift.

It is important that you are able to stand and walk around a restaurant, process multiple customer orders and communicate with your team.

When it comes to “casual” hospitality positions, it plays a significant role. Employees must be available and on a schedule at restaurants.

A positive outlook also can have a huge influence. Rather, the employer needs people who desire to be a part of the team, who will be the energy contributors to the workplace.

The position may be an ideal fit for an individual who enjoys food, hospitality and interaction with people.

Details about the salary and employment

According to job posting provided the position salary will be from $33/hr.

Casual employment.

This position is based in South Melbourne VIC, is weekend available and shift work is required.

The following listing doesn’t actually contain a particular application closing period. It also doesn’t 100% guarantee the number of vacancies.

Please note that it is essential that applicants don’t assume (speculate) upon the timing of any possible closing or notification of vacancies, but that they submit their applications while a position is open.

International Students: Please note that the school’s domestic students pay lower tuition fees

Candidates who are applying from overseas / outside Australia must be mindful of their immigration situation prior to making relocation plans.

The listing does state that visa sponsorship is an option for those who qualify, but not as a given for all of the applicants.

If sponsorship is a key consideration, request clarification from the employer/recruitment contact on the forms of sponsorship they are able to provide, the criteria they would be applying and whether your circumstances would meet that criteria.

Don’t pay anyone that says they can ensure you a job or an Australian visa. The recruitment should be done following normal recruitment process and relevant documents should be completed.

Looking for a deeper experience in Indigenous Australia

You can find hospitality jobs – Front of House Staff Jobs 2026 at Hunky Dory Fish & Chips, a restaurant which is expanding and providing valuable hands on experience in customer service and restaurant management.

There are duties related to customer service, order taking, service of food and drinks, as well as cleaning and collaboration. Must enjoy action oriented environment and shifts that may involve weekend and/or evening work.

The salary of $33 per hour, employee discount rates, staff meals, and flexible working hours and team supportive atmosphere, make the opportunity even more appealing. If you are an international student, being qualified for a position that requires the applicant to be sponsored for a visa is an attractive option, especially.

Applicants should ensure that their CVs clearly show that they have encountered hospitality or customer service and have communication, reliability and team working skills. If you have experience with the POS system or an RSA Certificate, and have had previous restaurant experience, please mention that.

Prior to deciding to relocate, all international applicants must verify their eligibility for sponsorship as well as Australian work arrangements. Applications will be considered on a first come, first served basis, so please make sure to apply in a timely fashion if you are interested in this position.